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Produktbild: Performance Management 2/E

Performance Management 2/E Energize Every Employee. Learn How to Measure Performance. Improve Performance Through Feedback

37,99 €

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

12.12.2011

Abbildungen

Illustrationen, nicht spezifiziert

Verlag

MCGRAW-HILL Professional

Seitenzahl

256

Maße (L/B/H)

22,9/15,2/1,2 cm

Gewicht

332 g

Auflage

2. Auflage

Sprache

Englisch

ISBN

978-0-07-177225-9

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

12.12.2011

Abbildungen

Illustrationen, nicht spezifiziert

Verlag

MCGRAW-HILL Professional

Seitenzahl

256

Maße (L/B/H)

22,9/15,2/1,2 cm

Gewicht

332 g

Auflage

2. Auflage

Sprache

Englisch

ISBN

978-0-07-177225-9

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Performance Management 2/E
  • Introduction
    1. Performance Management: An Overview
    What's Wrong with This Picture?
    Is There Hope?
    Performance Management: What Is It?
    What Performance Management Isn't
    What's the Payoff for Using Performance Management?
    Manager's Checklist for Chapter 1
    2. The Challenge of Performance Management
    Why Do So Many People Try to Avoid Performance Management?
    Criteria for Performance Management That Works
    When Performance Management Approaches Don't Work
    Manager's Checklist for Chapter 2
    3. Performance Management as a System
    What Is a System?
    The Components of a Performance Management System
    Where Performance Management Fits into the Big Picture
    Manager's Checklist for Chapter 3
    4. Getting Ready: Preparing to Start the Process
    Gathering Your Information
    Preparing and Educating Staff
    Manager's Checklist for Chapter 4
    5. Performance Planning: Setting Targets
    Some Issues
    An Overview of the Performance Planning Process
    The Performance Planning Meeting
    The Follow-Up
    An Optional Step: Action Planning
    Manager's Checklist for Chapter 5
    6. Ongoing Performance Communication
    The Purpose
    The Outcomes (Communication + Deliverables)
    Formal Methods
    Informal Methods
    People Techniques
    Communication in Action
    Manager's Checklist for Chapter 6
    7. Data Gathering, Observing, and Documenting
    Why Do We Gather Data and Observe?
    What Do We Gather? What Do We Document?
    Manager's Checklist for Chapter 7
    8. Three Approaches to Evaluating Performance
    The Dilemma of Individual Performance Appraisal
    Rating Systems
    Ranking Systems
    Appraisal by Objectives and Standards
    Manager's Checklist for Chapter 8
    9. The Performance Appraisal Meeting
    What Makes the Process Work?
    Preparing and Scheduling
    The Appraisal Meeting
    Manager's Checklist for Chapter 9
    10. Performance Diagnosis and Improvement: The Key to Success
    Causes of Success and Less-Than-Success
    The Performance Diagnosis/Improvement Steps
    The People Process
    Manager's Checklist for Chapter 10
    11. Performance Management and Discipline
    The Meaning of Discipline
    Principles of Disciplinary Action
    The Purpose of Disciplinary Action/Consequences
    The Progressive Discipline Steps
    Disciplinary Process in Action
    Manager's Checklist for Chapter 11
    12. If It's So Easy, Why Isn't "It" Getting Done? Answers to Common Objections
    I'm Too Busy and You Are Asking Me to Do More Work
    The System We're Forced to Use Is Dreadful. It's a Wasteful Paper Chase.
    My Employees Hate the Appraisal Process
    If I Use a Cooperative Approach, Employees Will Take Advantage and I Will Lose Power
    Unless I Can Use Performance Appraisal to Reward Employees (Pay for Performance), There's No Point
    Employees Won't Like Me or Get Angry if I Have to Tell Them They Need to Improve
    Human Resources Won't Let Me Manage Performance Properly
    Manager's Checklist for Chapter 12
    13. People Process, People Techniques
    Your People Mindset
    Essential Interpersonal Skills
    Manager's Checklist for Chapter 13
    14. Human Resources and Performance Management
    A True Story
    Departments and Performance Management and Appraisal
    What Should HR's Role Be in Performance Management?
    Manager's Checklist for Chapter 14
    15. Revamping Performance Management Across the Enterprise
    First, the Errors
    Solutions for Revamping the Performance Management System
    Manager's Checklist for Chapter 15
    16. Performance Management in Action
    The First Step Toward Improving Performance Management
    Agreeing on Goals and Objectives
    Planning Performance with Staff
    Communicating About Progress and Solving Problems
    Preparing for the Yearly Review
    Reviewing and Evaluating
    The Outcomes
    Closing Comments
    Manager's Checklist for Chapter 16
    Epilogue
    Index