Accessible Tourism Concepts and Issues

Dimitrios Buhalis is an innovative tourism and hospitality researcher, teacher and adviser who conceptualises technology-enabled strategic management and marketing solutions on a global scale. He is Established Chair in Tourism and Deputy Director of the International Centre for Tourism and Hospitality Research (ICTHR) at the School of Services Management, Bournemouth University and Professorial Observer at the Bournemouth University Senate.; Simon Darcy is an experienced mixed methods researcher, lecturer and mentor who seeks to bring about strategic organisational change for diversity groups. His expertise in environmental planning, access auditing and operational planning has been used across the events, sport and tourism sectors to effect change for inclusive customer and employee practices. He is an Associate Professor and Research Director in the Faculty of Business's School of Leisure, Sport and Tourism where he is a core member of the Cosmopolitan Civil Societies research strength.