• Produktbild: Landing Page Optimization
  • Produktbild: Landing Page Optimization

Landing Page Optimization The Definitive Guide to Testing and Tuning for Conversions

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

24.04.2012

Verlag

John Wiley & Sons Inc

Seitenzahl

480

Maße (L/B/H)

23,5/19,1/2,6 cm

Gewicht

612 g

Auflage

2nd Revised edition

Sprache

Englisch

ISBN

978-0-470-61012-1

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

24.04.2012

Verlag

John Wiley & Sons Inc

Seitenzahl

480

Maße (L/B/H)

23,5/19,1/2,6 cm

Gewicht

612 g

Auflage

2nd Revised edition

Sprache

Englisch

ISBN

978-0-470-61012-1

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Landing Page Optimization
  • Produktbild: Landing Page Optimization
  • Introduction xv

    Part I Understanding Landing Page Optimization 1

    Chapter 1 Setting the Stage 3

    What Is a Landing Page? 4

    A Few Precious Moments Online  4

    Your Baby Is Ugly 6

    Your Website Visitors: The Real Landing Page Experts 6

    Understanding the Bigger Online Marketing Picture 8

    The Myth of Perfect Conversion 17

    Chapter 2 Understanding Your Landing Pages 19

    Landing Page Types 20

    What Parts of Your Site Are Mission Critical? 22

    What Is Your Business Model? 28

    The Types of Conversion Actions 30

    Chapter 3 The Matrix-Moving People to Act 35

    The Matrix Overview 36

    Roles 36

    Tasks 38

    The Decision-Making Process 39

    Awareness 40

    Interest 43

    Desire 45

    Action 53

    Part II Finding Opportunities for Site Improvement 63

    Chapter 4 Common Problems-The Seven Deadly Sins of Landing Page Design 65

    A Sober Look 66

    Unclear Call-to-Action 66

    Too Many Choices 73

    Visual Distractions 76

    Not Keeping Your Promises 83

    Too Much Text 86

    Asking for Too Much Information 87

    Lack of Trust and Credibility 93

    Real-World Case Study: CREDO Mobile 106

    Chapter 5 Conversion Ninja Toolbox-Diagnosing Site Problems 111

    You Are Not as Good as You Would Like to Believe 112

    Focus on the Negative 113

    Web Analytics Tools 114

    Visual Analysis Tools 125

    Feedback and Survey Tools 131

    Website Performance Tools 133

    Competitive Analysis Tools 135

    Usability Testing Tools 136

    E-mail Enhancement Tools 139

    Chapter 6 Misunderstanding Your Visitors-Looking for Psychological Mismatches 141

    Empathy: The Key Ingredient 142

    Researching the Whole Story 143

    Demographics and Segmentation 144

    Welcome to Your Brain 148

    Cognitive Styles 152

    Persuasion Frameworks 157

    Cultural Differences 165

    Part III Fixing Your Site Problems 169

    Chapter 7 Conversion Improvement Basics 171

    Web Usability Overview 172

    Visual Presentation 173

    Writing for the Web 192

    Usability Checks 197

    Chapter 8 Best Practices for Common Situations 201

    Homepages 202

    Information Architecture and Navigation 205

    E-commerce Catalogs 211

    Registration and Multiple-Step Flows 234

    Direct Response Pages 243

    Mobile Websites 246

    Chapter 9 The Strategy of What to Test 251

    How to Think About Test Elements 252

    Selecting Elements to Test 261

    Testing Multiple-Page Flows 264

    Timeless Testing Themes 267

    Price Testing 273

    Part IV The Mechanics of Testing 279

    Chapter 10 Common Testing Questions 281

    Lies, Damn Lies, and Statistics 282

    Crash Course in Probability and Statistics 286

    Have I Found Something Better? 293

    How Sure Do I Need to Be? 295

    How Much Better Is It? 298

    How Long Should My Test Run? 300

    Chapter 11 Preparing for Testing 305

    Overview of Content Management and Testing 306

    Content Management Configurations 308

    Common Testing Issues 313

    Chapter 12 Testing Methods 325

    Introduction to Testing Terminology 326

    Overview of Testing Methods 331

    A-B Split Testing 332

    Multivariate Testing 335

    Variable Interactions 350

    Part V Organization and Planning 359

    Chapter 13 Assembling Your Team and Getting Buy-in 361

    The Usual Suspects 362

    Little Company, Big Company 372

    The Company Politics of Tuning 375

    Strategies for Getting Started 378

    Insource or Outsource? 380

    Chapter 14 Developing Your Action Plan 387

    Before You Begin 388

    Understand Your Business Objectives 389

    What Is the Lifetime Value of the Conversion Action? 390

    Assemble Your Team 401

    Determine Your Landing Pages and Traffic Sources 403

    Decide What Constitutes Success 405

    Uncover Problems and Decide What to Test 407

    Select an Appropriate Tuning Method 410

    Implement and Conduct QA 412

    Collect the Data 416

    Analyze the Results and Verify Improvement 418

    Chapter 15 Avoiding Real-World Pitfalls 421

    Ignoring Your Baseline 422

    Collecting Insufficient Data 422

    Not Accounting for Seasonality 424

    Assuming That Testing Has No Costs 424

    Not Factoring In Delayed Conversions 426

    Becoming Paralyzed by Search Engine Considerations 433

    Failing to Act 436

    Appendix Landing Page Testing Tools 437

    Enterprise Tools 438

    Free or Inexpensive Tools 440

    Glossary 443

    Index 451