The Challenges of Academic Incivility (eBook, PDF) - Itzkovich, Yariv; Alt, Dorit; Dolev, Niva
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Part 1 - The Foundations of Academic Incivility
Chapter 1: An Introduction to the dark side of organizations
Chapter 2: Interpersonal mistreatment - Definitions of offensive behaviors
Chapter 3: Academic incivility
Part 2 - Precursors of Academic Incivility
Chapter 1: Personal precursors of academic incivility
Chapter 2: Learning environments as precursors of academic incivility
Part 3 - Remedies - How to Cope with Academic Incivility
Chapter 1: Emotional intelligence as a remedy for academic incivility
Chapter 2: Tackling academic incivility by shifting the focus to student-centered pedagogical