-18%
22,99 €
Statt 27,99 €**
22,99 €
inkl. MwSt.
**Preis der gedruckten Ausgabe (Broschiertes Buch)
Sofort per Download lieferbar
0 °P sammeln
-18%
22,99 €
Statt 27,99 €**
22,99 €
inkl. MwSt.
**Preis der gedruckten Ausgabe (Broschiertes Buch)
Sofort per Download lieferbar

Alle Infos zum eBook verschenken
0 °P sammeln
Als Download kaufen
Statt 27,99 €**
-18%
22,99 €
inkl. MwSt.
**Preis der gedruckten Ausgabe (Broschiertes Buch)
Sofort per Download lieferbar
0 °P sammeln
Jetzt verschenken
Statt 27,99 €**
-18%
22,99 €
inkl. MwSt.
**Preis der gedruckten Ausgabe (Broschiertes Buch)
Sofort per Download lieferbar

Alle Infos zum eBook verschenken
0 °P sammeln
  • Format: PDF


SugarCRM is an innovative customer relationship management softwaresolution that enhances your company's marketingeffectiveness, drives sales performance, improves customersatisfaction, and provides executive insight into businessperformance. SugarCRM For Dummies will show you to takeadvantage of this free, open source CRM application to boost yoursales and please your customers. This guide helps you choose the flavor of Sugar you need,acquire and deploy it, set up accounts and contacts, and organizeyour day. You'll first learn how to install SugarCRM,customize user preferences, create…mehr

Produktbeschreibung
SugarCRM is an innovative customer relationship management softwaresolution that enhances your company's marketingeffectiveness, drives sales performance, improves customersatisfaction, and provides executive insight into businessperformance. SugarCRM For Dummies will show you to takeadvantage of this free, open source CRM application to boost yoursales and please your customers. This guide helps you choose the flavor of Sugar you need,acquire and deploy it, set up accounts and contacts, and organizeyour day. You'll first learn how to install SugarCRM,customize user preferences, create databases, and import contactsfrom other software. Next, you'll discover how to extendSugarCRM's capabilities to meet needs unique to yourbusiness. You'll also find out how to: * Schedule appointments, link them to records and notes, andorganize your sales opportunities * Build campaigns, track their success, and grow your contactlist with Web-to-lead forms * Manage customer issues and forums to exterminate softwarebugs * Send e-newsletters and automate customer e-mail communicationwith templates * Take advantage of a complete recipe book for SugarCRMadministrators * Improve sales performance with SugarCRM * Provide great service to your customers * Develop searchable libraries and FAQs * Create and share documents SugarCRM For Dummies will get you quickly up to speed onthis customer relationship management software so you can enhanceyour business. Note: CD-ROM/DVD and other supplementary materials arenot included as part of eBook file.

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.

  • Produktdetails
  • Verlag: John Wiley & Sons
  • Seitenzahl: 360
  • Erscheinungstermin: 30. Januar 2009
  • Englisch
  • ISBN-13: 9780470448373
  • Artikelnr.: 37292474
Autorenporträt
Karen S. Fredricks has implemented contact management solutions for businesses ranging from Fortune 500 companies to small and mid-sized businesses. She has written books on Outlook 2007, Outlook 2007 Business Contact Manager, and Microsoft Office Live as well as ACT! contact management software.
Inhaltsangabe
Introduction

Part I: Adding Sugar to Your Life

Chapter 1: Adding Sugar to Your Life

Chapter 2: Acquiring a Sweet Tooth

Chapter 3: Finding Your Way Around Sugar

Chapter 4: Working with Accounts, Contacts, and Leads

Part II: Cooking with Sugar

Chapter 5: Keeping Track of the Sweet Things in Life

Chapter 6: Creating a Project Isn't a Major Project

Chapter 7: Working with Opportunities

Chapter 8: Working with Documents

Chapter 9: Watching Your Sugar Content

Part III: A Spoonful of Sugar Keeps Your Customers Happy

Chapter 10: Adding a Bit of Case Management

Chapter 11: Keeping Bugs Out of the Sugar Bowl

Part IV: Sharing the Sugar Bowl

Chapter 12: Adding Sugar to Your E-mail

Chapter 13: Campaigning Doesn't Just Occur in an Election Year

Part V: Working with Extra-Strength Sugar

Chapter 14: Sweetening the Deal

Chapter 15: Adding an Extra Lump of Sugar

Chapter 16: The Administrator's Recipe Book

Part VI: The Part of Tens

Chapter 17: Ten Reasons to Upgrade to the Professional or Enterprise Version

Chapter 18: Ten Ways to Make Your Life Even Sweeter

Chapter 19: Ten Ways to Become a Master Sugar Chef

Index