41,95 €
41,95 €
inkl. MwSt.
Sofort per Download lieferbar
21 °P sammeln
41,95 €
41,95 €
inkl. MwSt.
Sofort per Download lieferbar

Alle Infos zum eBook verschenken
21 °P sammeln
Als Download kaufen
41,95 €
inkl. MwSt.
Sofort per Download lieferbar
21 °P sammeln
Jetzt verschenken
41,95 €
inkl. MwSt.
Sofort per Download lieferbar

Alle Infos zum eBook verschenken
21 °P sammeln
  • Format: ePub

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.Presenting important, innovative work by one of the most eminent…mehr

  • Geräte: eReader
  • mit Kopierschutz
  • eBook Hilfe
  • Größe: 4.47MB
Produktbeschreibung
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.