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Management Science Applications in Tourism and Hospitality examines innovative tools for evaluating performance and productivity in tourism offices, hotels, and restaurants. This collection of recent studies focuses on forecasting, destination benchmarking, and a relatively new analytical methodologydata envelopment analysis (DEA). The book will benefit hospitality and tourism educators and graduate students learning and doing research in operation analysis, as well as savvy executives and professionals who want to improve efficiency in their industry.
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