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Grasping the Moment (eBook, ePUB) - Baber, Christopher; McMaster, Richard
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The ways in which organizations make use of information available to them to make decisions and manage activity is an essential topic of investigation for human factors. When the information is uncertain, incomplete or subject to change, then decision making and activity management can become challenging. Under such circumstances, it has become commonplace to use the concept of sensemaking as the lens through which to view organizational behavior. This book offers a unique perspective on sensemaking through its consideration of the variety of ways in which Incident Response is managed by the Police.…mehr

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Produktbeschreibung
The ways in which organizations make use of information available to them to make decisions and manage activity is an essential topic of investigation for human factors. When the information is uncertain, incomplete or subject to change, then decision making and activity management can become challenging. Under such circumstances, it has become commonplace to use the concept of sensemaking as the lens through which to view organizational behavior. This book offers a unique perspective on sensemaking through its consideration of the variety of ways in which Incident Response is managed by the Police.

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Autorenporträt
Dr Richard McMaster worked completed his Masters degree in Applied Psychology at Sheffield University before joining University of Birmingham as a research associate funded by the MoD Defence Technology Centre for Human Factors Integration. Over a period of some 9 years, he worked on a variety of projects related to military Command and Control and to the management of Emergency Response. In addition to this work, he registered as a part-time PhD student, developing a thesis on the ways in which the Police dealt with incidents. This research was complimented by his role as a Community Police Officer, which gave him access to operational policing as part of his daily work. He now works at Babcock International, Plymouth, where he conducts Human Factors investigations and Safety Audits on nuclear submarines. Professor Chris Baber joined the University of Birmingham in 1990 as a lecture on the MSc Work Design and Ergonomics programme. Prior to this, he completed his PhD at the Applied Psychology Unit at Aston University (with a thesis on speech technology for control room operations which was subsequently published by Ellis Horwood). His research focuses on human-computer interaction (particularly in terms of sensor-based interactions and wearable computers) and on distributed sensemaking (particularly in uncertain or complex domains). He has published over 80 refereed journal papers, as well as around 400 conference papers. He is the author / co-author of 6 books (for Ashgate, CRC Press, Ellis Horwood, Springer).