Robin Hoyle

Complete Training (eBook, ePUB)

From Recruitment to Retirement

• Format: ePub

Produktbeschreibung

The training and development needs of any workforce vary dramatically between the generations and levels even so far as the style of communication needed to be effective.At the same time training budgets are tighter than ever before and training departments are increasing marginalised as informal learning in a cyber workplace grows. So how can you tackle the challenges of this environment effectively?

Complete Training looks at the employee life cycle and posits a series of training challenges and opportunities relevant across each stage - from new hires to the éminence grise of the organisation - the objective is to enable learning and development practitioners to build individual capability and an organisation with a memory, continually learning from its own endeavours. By looking at how learning organisations succeed, complete training seeks to re-position L&D as central to the business, central to strategy and central to the organization's mission.

Produktdetails

• Verlag: Kogan Page
• Seitenzahl: 272
• Erscheinungstermin: 3. Mai 2013
• Englisch
• ISBN-13: 9780749469009
• Artikelnr.: 38400289

Autorenporträt

Robin Hoyle is a training and development professional, and through his company Learnworks, he works with global organizations designing blended learning programs, particularly in the area of sustainability, commercial governance and marketing. He has been the principal designer of over 250 e-Learning projects, with over 100,000 users in 150 countries currently learning through these programs.

Inhaltsangabe

Introduction: a manifesto
01 Employee life cycles
The new recruit undertaking an induction
The new manager
The leader
The specialist
The retiree
02 Complete training tools: the starting point
Training needs analysis or TNA
Shared learning outcomes: getting better at the things which matter
Knowledge, skills and behaviours
Self directed learning or pre-workshop activities
Life cycle tips
03 Complete training tools: workshops
The real costs of the training room
Developing skills
Efficiency and effectiveness
Presenting
Engagement and the A-ha! moment
Planning, planning and planning again
The process of unlearning
Life cycle tips
04 Complete training tools: follow-up activities and on-the-job/informal
learning
Back to work: the line manager's role
Coaching and mentoring
Back to work: doing something different
Life cycle tips
05 Can all the tools work together?
Technology-based blended learning
70:20:10 - the much abused new orthodoxy
An experiential learning model
The curse of learning styles
Reflection - the lost art?
The line manager is key - again!
Life cycle tips
06 Technology: what works and what doesn't
The most common and most abused technology - PowerPoint
E-learning - does it have to be so dull?
Web 2.0: the hope and the hype
A new set of skills for new opportunities
Life cycle tips
07 Knowledge management and performance management - mutually exclusive?
High performance teams
Achieve at all costs?
Building organizational memory
Situated learning and the corporate intranet
Quality circles and role models
The knower's arc
Towards wisdom management
Life cycle tips
08 What gets measured gets done
Return on investment: quality vs cost saving
Measuring impact - control groups
Credit where it's due - but where's that?
Supporting the strategy
The performance director
Life cycle tips
09 Growing your own talent and succession planning
The role of higher education
Selecting the best
Grow your own
Manage the talent you already have
Beyond the greasy pole - the skills needed for the future
Externships
Collaboration and sharing - development which drives the organizational
memory
Life cycle tips
10 The strategy checklist
Notes and references
Index