Mark Schwartz Mark Schwartz

The Delicate Art of Bureaucracy

Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler

• Broschiertes Buch

Produktbeschreibung

A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.

Produktdetails

• Verlag: IT Revolution Press
• Seitenzahl: 288
• Erscheinungstermin: 13. Oktober 2020
• Englisch
• Abmessung: 227mm x 155mm x 17mm
• Gewicht: 396g
• ISBN-13: 9781950508150
• ISBN-10: 1950508153
• Artikelnr.: 59964372

Autorenporträt

By Mark Schwartz

Inhaltsangabe

Contents
Editor's Preface
Author's Preface
Introduction: We're Bureaucrats All
Part One: Digital Transformation and Bureaucracy
Overture: Try It Yourself
1: What Are We Talking About?
2: A Chaos Monkey in the Bureaucracy
3: IT: The Biggest Baddest Bureaucrats
4: Bureaucracy is Bad
5: Bureaucracy is Good
Part Two: Building a Better Bureaucracy
6: We've Been Doing Bureaucracy Wrong
7: Towards an Enabling Bureaucracy
8: Towards a Learning Bureaucracy
9: Towards a Lean Bureaucracy
10: Bureaucracies of Metrics
Part Three: The Playbook
11: The Playbook: How to Bust Bureaucracy
12: The Way of the Monkey
13: The Way of the Razor
14: The Way of the Sumo Wrestler
15: The Black Belt Bureaucrat
Afterword
Endnotes
Bibliography