Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from the authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing.…mehr
Differentiate yourself in a competitive marketplace with SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT, 13E. A blend of traditional management concepts and emerging insights, the text draws from the authors' firsthand business experience to deliver the leadership skills hiring managers want but rarely find in new recruits. This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, and downsizing. Hands-on and practical, the text complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, letting you experience supervisory roles yourself. Special attention to diversity and ethics also helps you develop a better sense of life beyond the classroom and enhances the text's extensive coverage of communication, decision making, conflict resolution, and other essential supervisory skills.
Leonard, Edwin Dr. Leonard is Professor Emeritus of Marketing and Management at Indiana University-Purdue University Fort Wayne (I.P.F.W.). During his forty-year tenure, he held various faculty and administrative positions, including Chair of the Management and Marketing Department. Currently part of the Core Leadership Faculty, Master of Science in Leadership at Trine University, he develops and teaches courses in organizational behavior, leadership, human resources, industrial relations, and strategic management. Dr. Leonard also delivered full-service consulting for thirty years, and conducted seminars for thousands of executives. Well published, his research on employee involvement and motivation, organizational culture, climate and leadership, human resource interventions, and case development has appeared in various journals, earned numerous awards, and contributed to five textbooks. Dr. Leonard received his Bachelors, Masters, and Doctorate Degrees from Purdue University.
Inhaltsangabe
PART I: SUPERVISORY MANAGEMENT OVERVIEW. 1. Supervising in Uncertain Times. 2. The Managerial Functions. Part I Cases. PART II: SUPERVISORY ESSENTIALS. 3. Communication: The Vital Link in Supervisory Management. 4. Motivational Principles as Applied to Supervision. 5. Solving Problems: Decision Making and the Supervisor. 6. Positive Discipline. Part II Cases. PART III: PLANNING AND ORGANIZING.7. Supervisory Planning. 8. Supervisory Organizing at the Departmental Level. Part III Cases. PART IV: STAFFING. 9. The Supervisor and Employee Recruitment, Selection, Orientation, and Training. 10. Performance Management: Apprising, Coaching, Promoting and Compensating. Part IV Cases. Part V: LEADING. 11. Supervisory Leadership and the Management of Change. 12. Managing Work Groups: Teamwork, Morale, and Counseling. 13. Supervising a Diverse Workforce. Part V Cases. PART VI: CONTROLLING. 14. Fundamentals of Controlling. 15. Resolving Conflicts in the Workplace. Part VI Cases. Glossary. Index.
PART I: SUPERVISORY MANAGEMENT OVERVIEW. 1. Supervising in Uncertain Times. 2. The Managerial Functions. Part I Cases. PART II: SUPERVISORY ESSENTIALS. 3. Communication: The Vital Link in Supervisory Management. 4. Motivational Principles as Applied to Supervision. 5. Solving Problems: Decision Making and the Supervisor. 6. Positive Discipline. Part II Cases. PART III: PLANNING AND ORGANIZING.7. Supervisory Planning. 8. Supervisory Organizing at the Departmental Level. Part III Cases. PART IV: STAFFING. 9. The Supervisor and Employee Recruitment, Selection, Orientation, and Training. 10. Performance Management: Apprising, Coaching, Promoting and Compensating. Part IV Cases. Part V: LEADING. 11. Supervisory Leadership and the Management of Change. 12. Managing Work Groups: Teamwork, Morale, and Counseling. 13. Supervising a Diverse Workforce. Part V Cases. PART VI: CONTROLLING. 14. Fundamentals of Controlling. 15. Resolving Conflicts in the Workplace. Part VI Cases. Glossary. Index.
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