Study and analysis of a Quality Function Deployment Matrix for an AC - Dwivedi, Anand Prakash;Gupta, Niraj
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Quality Function Deployment is a technique used to carry the "Voice of the Customers" (the customer requirements), through the design and production process. The "QFD Matrix" which is a planning document in the Quality Function Deployment Process, provides a structure for relating the customers' needs to the technical specifications and ensuring that the key specifications are identified and deployed throughout the subsequent production process. In this book, the study and analysis of a QFD Matrix for an air conditioner has been done.

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Produktbeschreibung
Quality Function Deployment is a technique used to carry the "Voice of the Customers" (the customer requirements), through the design and production process. The "QFD Matrix" which is a planning document in the Quality Function Deployment Process, provides a structure for relating the customers' needs to the technical specifications and ensuring that the key specifications are identified and deployed throughout the subsequent production process. In this book, the study and analysis of a QFD Matrix for an air conditioner has been done.
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Autorenporträt
El Dr. Anand Prakash Dwivedi es un experto en el área de la manufactura, habiendo completado su doctorado en el Instituto Indio de Tecnología de Kanpur. El profesor Sounak Kumar Choudhury es profesor del Departamento de Ingeniería Mecánica del IIT de Kanpur, y ha realizado una amplia investigación en los campos de la fabricación, la supervisión de las condiciones, los controles adaptativos, etc.