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  • Gebundenes Buch

This book provides a useful overall guide to the state of the art intheory and practice of services. It can also serve as a reference book forresearchers in various fields, including engineering, marketing, economics, andother disciplines. Advanced works presented here were selected from theproceedings of the Second International Conference on Serviceology (ICServ2014),held September 14-16, 2014. This book helps readers to understand serviceology,which tackles with a broad range of services, the globalization of the economyand also enhances the quality of life of local residents.

Produktbeschreibung
This book provides a useful overall guide to the state of the art intheory and practice of services. It can also serve as a reference book forresearchers in various fields, including engineering, marketing, economics, andother disciplines. Advanced works presented here were selected from theproceedings of the Second International Conference on Serviceology (ICServ2014),held September 14-16, 2014. This book helps readers to understand serviceology,which tackles with a broad range of services, the globalization of the economyand also enhances the quality of life of local residents.