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The expanded desktop edition of runaway hit Exactly What to Say tells you exactly what to say, when to say itâ and how to make it count.

Produktbeschreibung
The expanded desktop edition of runaway hit Exactly What to Say tells you exactly what to say, when to say itâ and how to make it count.
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Autorenporträt
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and fifty-six countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013 he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.