Before It Hits The Fan - McLaren, Lorna
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When it comes to conflict, many of us don't feel comfortable in how to address it. Or we avoid it, thus making it worse. This book is packed wit quick tips to help you know what to do and say to get control before it gets out of control.

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Produktbeschreibung
When it comes to conflict, many of us don't feel comfortable in how to address it. Or we avoid it, thus making it worse. This book is packed wit quick tips to help you know what to do and say to get control before it gets out of control.