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This study aims to investigate politeness in women's and men's speech, with a particular focus on the use of c'est-a-dire, enfin, hein and quoi in contemporary spoken French. Politeness is defined as going beyond the notion of the face-threatening act, englobing both everyday ideas of politeness and the creation of sociability in face-to-face interaction.The pragmatic particles studied are demonstrated to serve both psycholinguistic and sociolinguistic purposes: they lubricate reformulation and contribute to both sociability and social indexation.The study, which combines qualitative and quantitative analysis, is based on a corpus of spontaneous spoken French, comprising 155,000 words, 95 interviews and subjects ranging in age from 7 to 88 years. The sample contains speakers from a broader range of educational backgrounds than is often the case: a butcher, a video-salesman and a toiletteur canin rub shoulders with counter assistants, teachers and doctors.
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