Basem S. El- Haik, Raid Al-Aomar

Simulation for Six Sigma

• Gebundenes Buch

Produktbeschreibung

Simulation-based Six Sigma: The Next Generation of Six Sigma Evolution

This book offers a complete roadmap to conducting and executing Lean Six Sigma and Design for Six Sigma (DFSS) projects in service and transaction environments that are conducive to simulation modeling, including mapped tools, deliverables, and methods. Readers discover how Simulation-based Six Sigma methodology reduces project cycle time, cost, and effort from conception to validation. Most importantly, the Simulation-based Six Sigma design identifies customer and business requirements, conceptualizes several solutions, selects a vulnerability-free solution, optimizes that solution, and then validates and verifies the optimum solution, leading to breakthrough performance.

All the guidance needed to take advantage of the many tools in Simulation-based Six Sigma and Simulation-based DFSS is clearly set forth. The implementation, theoretical, and practical aspects of Six Sigma and DFSS and their associated toolboxes and methods are all set forth in detail, including:
_ Integrating Voice of Customer and the Voice of the Business
_ Axiomatic Design
_ Design of Experiment
_ Quality Function Deployment (QFD)
_ Process Mapping
_ Discrete Event Simulation (DES)
_ Value Stream Mapping (VSM)
_ Lean Techniques, including JIT, kanban, SMED, Kaizen, TPM, and more

This book is ideal as a reference for corporate executives, quality control managers, and service industry practitioners including manufacturing, Six Sigma belts and champions who want to streamline processes, minimize risk, and maximize benefits. It serves as a complete training manual for Six Sigma and DFSS in a simulation environment. With its many case examples, it is also a superior textbook for graduate students in management, operations, industrial engineering, and quality assurance.

Produktdetails

• Verlag: Wiley & Sons
• Artikelnr. des Verlages: 14669490000
• 1. Auflage
• Seitenzahl: 432
• Erscheinungstermin: 1. November 2006
• Englisch
• Abmessung: 240mm x 161mm x 27mm
• Gewicht: 730g
• ISBN-13: 9780471694908
• ISBN-10: 0471694908
• Artikelnr.: 20798053

Autorenporträt

BASEM EL-HAIK, PhD, is a Six Sigma and Design for Six Sigma consultant, author, and founder of Six Sigma Professionals, Inc., a firm providing Six Sigma and DFSS implementation, training, and consulting for industries ranging from financial services to high technology. Dr. El-Haik is a well-known author, consultant, and speaker on the subject. Throughout his career Dr. El-Haik trained, certified, coached, and mentored over 400 belts (Green Belts, Black Belts, and Master Black Belts) in DFSS and Six Sigma in both tracks: product and service (transactional). RAID AL-AOMAR, PhD, is Assistant Professor of Industrial Engineering at Jordan University of Science and Technology (JUST). Dr. Al-Aomar has worked for several years as a consultant on Simulation and Lean Manufacturing at General Motors and Ford Motor Company in Detroit and as an adjunct faculty member at Wayne State University.

Inhaltsangabe

PREFACE. PART I SIX-SIGMA FUNDAMENTALS. 1 Six-Sigma Fundamentals. 1.1
Introduction. 1.2 Quality and Six-Sigma Defined. 1.3 Introduction to
Process Modeling. 1.4 Introduction to Business Process Management. 1.5
Measurement Systems Analysis. 1.6 Process Capability and Six-Sigma Process
Performance. 1.7 Overview of Six-Sigma Improvement: DMAIC. 1.8 Six-Sigma
Goes Upstream: Design for Six-Sigma. 1.9 Summary. 2 Lean Six-Sigma
Fundamentals. 2.1 Introduction. 2.2 Lean Six-Sigma Approach. 2.3
LSS-Enhanced DMAIC. 2.4 Lean Manufacturing. 2.5 Value Stream Mapping. 2.6
Lean Techniques. 2.7 Summary. 3 Design for Six-Sigma Fundamentals. 3.1
Introduction. 3.2 Transaction-Based Design for Six-Sigma. 3.3 Service
Design for Six-Sigma. 3.4 Service DFSS: The ICOV Process. 3.5 Service DFSS:
The ICOV Process in Service Development. 3.6 Summary. PART II SIMULATION
FUNDAMENTALS. 4 Basic Simulation Concepts. 4.1 Introduction. 4.2 System
Modeling. 4.3 Simulation Modeling. 4.4 The Role of Simulation. 4.5
Simulation Software. 4.6 Summary. 5 Discrete Event Simulation. 5.1
Introduction. 5.2 System Modeling with DES. 5.3 Elements of Discrete Event
Simulation. 5.4 DES Mechanisms. 5.5 Manual Simulation Example. 5.6 Computer
DES Example. 5.7 Summary. 6 The Simulation Process. 6.1 Introduction. 6.2
Categories of Simulation Studies. 6.3 Systematic Simulation Approach. 6.4
Steps in a Simulation Study. 6.5 Example: Applying Simulation Process to a
Hospital Emergency Room. 6.6 Summary. 7 Simulation Analysis. 7.1
Introduction. 7.2 Terminating Versus Steady-State Simulation. 7.3
Determination of Simulation Run Controls. 7.4 Variability in Simulation
Outputs. 7.5 Simulation-Based Optimization. PART III SIMULATION-BASED
SIX-SIGMA AND DESIGN FOR SIX-SIGMA. 8 Simulation-Based Six-Sigma Road Maps.
8.1 Introduction. 8.2 Lean Six-Sigma Process Overview. 8.3 Simulation-Based
Lean Six-Sigma Road Map. 8.4 Simulation-Based Design for a Six-Sigma Road
Map. 8.5 Summary. 9 Simulation-Based Lean Six-Sigma Application. 9.1
Introduction. 9.2 3S-LSS Integrated Approach. 9.3 3S-LSS Case Study. 9.4
Summary. 10 Simulation-Based Design for Six-Sigma Application. 10.1
Introduction. 10.2 3S-DFSS Process. 10.3 3S-DFSS Case Study: Dental Clinic
Redesign. 10.4 Summary. 11 Practical Guide to Successful Development of
Simulation-Based Six-Sigma Projects. 11.1 Introduction. 11.2
Characteristics of a 3S Application. 11.3 Ingredients for a Successful 3S
Program. 11.4 Framework for Successful 3S Implementation. 11.5 3S Project
Charter. 11.6 3S Software Tools. APPENDIX A BASIC STATISTICS. APPENDIX B
RANDOM NUMBERS. APPENDIX C AXIOMATIC DESIGN. APPENDIX D TAGUCHI'S QUALITY
ENGINEERING. APPENDIX E PROCESS MAPPING. APPENDIX F VENDORS. REFERENCES AND
FURTHER READING. INDEX.