Paula Caligiuri

Cultural Agility (eBook, ePUB)

Building a Pipeline of Successful Global Professionals

• Format: ePub

Produktbeschreibung

CULTURAL AGILITY Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural agility--the ability to quickly, comfortably, and successfully work in cross-cultural and international environments. Filled with illustrative examples from a wide range of organizations, including the Peace Corps, the U.S. military, and many Fortune 500 companies, Cultural Agility offers business leaders and human resource professionals a step-by-step guide for creating and implementing highly effective, cutting-edge talent management practices to increase cross-cultural competence throughout their organizations. Validated through several years of her research and practice, Paula Caligiuri outlines the "Cultural Agility Competency Framework." This framework sets the foundation for the strategic talent management practices organizations need to effectively build a pipeline of culturally agile professionals, such as how to attract, recruit, and select professionals with cultural agility or those with the greatest propensity to readily develop cultural agility. Cultural Agility also provides guidance for creating organizational cultures and HR systems to support the development of a workforce that is culturally agile. For example, international assignments are commonly enlisted as a means of developing global leaders, but these have proven to be only partially effective for building cultural agility. Caligiuri offers training and development practices that organizations can use in a learning system to continually build professionals' cross-cultural competencies, including specific recommendations for designing truly developmental international assignments. This book is a must-have resource for human resource professionals and all business leaders who know that the key to their organizations' success in today's complex global economy is their culturally agile human talent.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 272
• Erscheinungstermin: 30. Januar 2013
• Englisch
• ISBN-13: 9781118330548
• Artikelnr.: 37756425

Autorenporträt

Paula Caligiuri, Ph.D., is a professor of human resource management at Rutgers University, a work psychologist, and regularly appears as an expert guest on CNN. Listed among the top 50 most prolific authors in the field of international business, she is a frequent speaker and sought-out consultant for organizations in the United States, Asia, Australia, and Europe. She is the author of three books and the HR area editor for the top-ranked Journal of International Business Studies.

Inhaltsangabe

Preface xiii Acknowledgments xvii PART 1: Introduction: The Basics of
Cultural Agility 1 CHAPTER 1: WHAT IS CULTURAL AGILITY--AND WHY IS IT SO
CRUCIAL TODAY? 3 Cultural Agility: A Mega-Competency with Three Levels 4
The Need for Speed in Building a Pipeline of Culturally Agile Professionals
7 Barriers to Creating a Pipeline of Culturally Agile Professionals 10 Take
Action 18 PART 2: Who Is Culturally Agile? 21 CHAPTER 2: THREE
CROSS-CULTURAL COMPETENCIES AFFECTING CULTURALLY AGILE RESPONSES 23 The
Cultural Agility Competency Framework: Twelve Key Competencies 24 How the
Competencies Affecting Behavioral Responses Are Different 26 Competencies
Affecting Behavioral Responses in Cross-Cultural Contexts 26 Take Action 46
CHAPTER 3: NINE CROSS-CULTURAL COMPETENCIES AFFECTING SUCCESS OF CULTURALLY
AGILE PROFESSIONALS 47 Three Competencies Affecting Psychological Ease in
Cross-Cultural Situations 48 Three Competencies Affecting Cross-Cultural
Interactions 53 Three Competencies Affecting Global Business Decisions 59
Take Action 64 PART 3: Attract and Select the Most Culturally Agile Talent
67 CHAPTER 4: ATTRACTING AND RECRUITING FOR CULTURAL AGILITY 69 Finding
Culturally Agile Professionals 74 Attracting Culturally Agile Professionals
82 Creating the Employee Value Proposition for Culturally Agile
Professionals 89 Take Action 92 CHAPTER 5: ASSESSING AND SELECTING FOR
CULTURAL AGILITY 95 Résumé Screening 98 Foreign Language Assessment 100
Knowledge Assessment 102 Personality Assessment 103 Interview 108
Self-Assessment 113 Take Action 115 PART 4: Train and Develop Culturally
Agile Talent 117 CHAPTER 6: BUILDING THE FOUNDATION FOR CULTURAL AGILITY
WITH CROSS-CULTURAL TRAINING 119 What to Include in a Cross-Cultural
Training Program 121 Delivery Methods for Cross-Cultural Training 128
Language Training 132 Timing and Sequencing of Cross-Cultural Training 133
Readiness for Cross-Cultural Training 134 Evaluating the Effectiveness of
Cross-Cultural Training 135 Take Action 140 CHAPTER 7: CRAFTING
DEVELOPMENTAL CROSS-CULTURAL EXPERIENCES TO INCREASE CULTURAL AGILITY 141
How Cross-Cultural Experiences Become Developmental 143 Suggestions for
Developmental Cross-Cultural Experiences 150 Take Action 156 CHAPTER 8:
DEVELOPING CULTURAL AGILITY THROUGH INTERNATIONAL ASSIGNMENTS 157
International Assignment Goals and Cultural Agility 161 Using Strategic
Global Mobility Practices to Build Cultural Agility 164 Take Action 182
PART 5: Conclusion: Leadership and Organizational Factors 183 CHAPTER 9:
MANAGING AND LEADING TO BUILD CULTURAL AGILITY IN THE WORKFORCE 185 Your
Organization's Readiness for Cultural Agility Practices 187 Leadership
Practices to Foster a Culturally Agile Organizational Culture 191 HR's Role
in Building the Culturally Agile Workforce 195 Your Cultural Agility 205
Take Action 205 Stay Connected to Learn More 206 Appendix: Lists to Assess
Your Organization's Global Employer Image 207 Notes 219 About the Author
231 Index 233