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Praise for Accounts Receivable Management BestPractices "An excellent reference tool on how to manage the accountsreceivable process for any company. The use of real-life examplesmakes the concepts easy to understand. I recommend the book toanyone who wants to improve cash flow and reduce bad debtloss." --Michael E. Beaulieu, Senior Vice President, Finance CardinalHealth "Rather than simply explaining how to get the greatest returnfrom an investment in accounts receivable, John G. Salek revealshow companies shoot themselves in the foot when management setspolicies and procedures without…mehr
Praise for Accounts Receivable Management BestPractices "An excellent reference tool on how to manage the accountsreceivable process for any company. The use of real-life examplesmakes the concepts easy to understand. I recommend the book toanyone who wants to improve cash flow and reduce bad debtloss." --Michael E. Beaulieu, Senior Vice President, Finance CardinalHealth "Rather than simply explaining how to get the greatest returnfrom an investment in accounts receivable, John G. Salek revealshow companies shoot themselves in the foot when management setspolicies and procedures without consideration of the impact on cashflow. Accounts Receivable Management Best Practices isn't just forcredit and collection professionals who often spend more timecleaning up process errors and other corporate 'garbage,' insteadof managing risk. It should be required reading for C-levelexecutives, the sales staff, operations managers, and anybody elsewhose job impacts the order-to-cash cycle." --David Schmidt, Principal, A2 Resources Coauthor of PowerCollecting: Automation for Effective Asset Management "Enhancing a company's competitive profile is all about givingenough customers the right product, at the right price, at theright time. This author's real-world approach to accomplishing thisgoal through the prism of receivables management makes this book amust-read for those companies looking to make their mark as anorganization that cares about its customers as well as their ownneed to produce financial results." --Bruce C. Lynn, Managing Director The Financial ExecutivesConsulting Group, LLC "I have worked with John Salek since 1992, both as his clientand as a project manager working with his organization. Hisknowledge of receivables management . . . the technology, theprocesses, and the formula for success . . . are unsurpassed in thefield." --Stephen L. Watts, Manager, Global Receivables (retired)General Electric Medical Systems "Mr. Salek has written a masterpiece on the intricacies andmanagement of the accounts receivable portfolio. I would recommendthis book to CFOs, controllers, treasurers, credit managers, andsmall business owners." --Steve Kozack, Credit Manager Lennox Hearth Products "Written by an author who has been in the trenches and citesactual examples. This is not written in theory, but frompractice." --Milt Dardis, Collection Consultant Dardis &Associates
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JOHN G. SALEK is the National Leader of the Receivables Cycle Management Practice of Parson Consulting, a large financial consulting firm with offices throughout the United States and United Kingdom. He is a veteran financial professional with proven performance in receivables cycle management, including order and contract processing, billing, dispute management, credit control, collections, and cash application. He has worked in a broad range of industries, including healthcare, publishing, leasing, distribution, and software. He has contributed white papers and articles to Credit Today and Parson Consulting's newsletter, Knowledge@Work, and has been quoted in the Wall Street Journal, Business Finance, and Modern Healthcare.
Preface. Chapter 1: Introduction. Why Is Receivables Management Important? If It Was Easy Everyone Would Do It (Well). Influences Outside the Control of the Responsible Manager. Conflicting Priorities. Chapter 2: Receivables Antecedents. Quotation. Contract Administration. Pricing Administration. Credit Controls. Order Processing. Invoicing. Chapter 3: Receivables Asset Management. Introduction. Portfolio Strategy. Collection Process. Special Collection Efforts. Deductions Processing. Late Payment Fees and Prompt Payment Discounts. Dispute Management. Account Maintenance. Payment Processing. Chapter 4: Technology. Overview. Receivables Applications. Best Practices. Cost versus Benefit. Key Points. Chapter 5: Organizational Structure. Overview. Best Practices. Key Points. Chapter 6 Metrics Reporting and Incentives. Overview. "Reporting-Driven Downward Spiral". Best Practices. Incentives. Incentives Best Practices. Key Points. Chapter 7: Acquisition Integrations and ERP Implementations. Overview. Best Practices. Key Points. Chapter 8: Outsourcing. Overview. Best Practices. Key Points. Chapter 9: Selected Topics. Introduction. Policy and Procedures. Internal Controls. Financing of the Receivables Asset. Payment Term Changes. Appendix: Receivables Management Success Stories. Index.
"...a useful, informative, enlightening and easy-to-read book." ( Accounting Technician , February 2006)
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