Donald Hislop, Loughborough University Rachelle Bosua, The University of Melbourne, Remko Helms, Open University of The Netherlands
* 1: The Contemporary Importance of Knowledge and Knowledge Management
* Part 1: Epistemologies of Knowledge in the Knowledge Management
Literature
* 2: The Objectivist Perspective on Knowledge
* 3: The Practice-Based Perspective on Knowledge
* Part 2: An Introduction to Key Concepts
* 4: What is Knowledge Management?
* 5: Knowledge Intensive Firms and Knowledge Workers
* 6: Learning and Knowledge Management
* Part 3: Innovation, Knowledge Creation and Unlearning
* 7: Innovation and Knowledge Processes
* 8: Unlearning, Knowledge Loss, of the Protection of Knowledge
* Part 4: Introduction to ICTs and Knowledge Management
* 9: Objectivist Perspectives on ICTs and Knowledge Management
* 10: Practice-based Perspectives on ICTs and Knowledge Management
* Part 5: Socio-Cultural Issues Related To Managing and Sharing
Knowledge
* 11: The Influence of Socio-Cultural Factors in Motivating Workers to
Participate in Knowledge Management Initiatives
* 12: Communities of Practice
* 13: Boundary-Spanning Knowledge Processes in Heterogeneous
Collaborations
* 14: Power, Politics, Conflict, and Knowledge Processes
* Part 6: The Management of Knowledge Work (and Workers)
* 15: Facilitating Knowledge Management via the Use of Human Resource
Management Practices
* 16: Leadership, Organizational Culture Management, and Knowledge
Management
