Conversational Customer Service Japanese Intensive Training for Immediate Use [English Version] 700 Set Phrases

Conversational Customer Service Japanese Intensive Training for Immediate Use [English Version] 700 Set Phrases

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The number of foreigners working in Japan continues to increase, in an ever expanding range of industries and occupations. The service industry is one area where foreigners work daily with ordinary Japanese people, doing the same work as other Japanese workers, and are expected to have a higher level of Japanese language skill and Japanese-style hospitality. This book addresses the customer service mindset and the basic rules of honorific language first. From there, you can learn practical Japanese for a variety of business types and situations. Each unit offers practice exercises of basic phr...