Collins Business English. Hotel and Hospitality English
Mike Seymour
Broschiertes Buch

Collins Business English. Hotel and Hospitality English

A1-A2

Mitwirkender: Seymour, Mike
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This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket...