Transactional Lean: Preparing for the Digitalization Era (eBook, PDF)

Transactional Lean: Preparing for the Digitalization Era (eBook, PDF)

A Systematic Approach to Industrialize Office Processes

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More than 70% of people are working in offices or service industries still applying inefficient processes bearing Muda. However, they are not yet conscious that digitalization will change their life. Whereas during the last years many manufacturing shopfloors have been optimized according to Lean principles preparing for Industry 4.0, Lean management initiatives in the offices often failed or have not exploited the full potential of Lean. The causes might be attributable to the fact that Lean Office initiatives seldom went beyond 5S, VSM, and searching for the seven wastes - they lacked the ho...

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