The Salesforce Business Analyst Handbook (eBook, ePUB)

The Salesforce Business Analyst Handbook (eBook, ePUB)

Proven business analysis techniques and processes for a superior user experience and adoption

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Salesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption. The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You'll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requ...

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