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The Routledge Handbook of Employee Communication and Organizational Processes (eBook, ePUB)
Redaktion: Kim, Soojin; Kim, Jeong-Nam; Mazzei, Alessandra; Buzzanell, Patrice M.
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This Routledge Handbook takes a truly global and multidisciplinary approach to exploring all facets of employee communication. It will be essential for students, researchers, and industry practitioners in employee communication, organizational communication, business and management, leadership communication, and public relations.
This Routledge Handbook takes a truly global and multidisciplinary approach to exploring all facets of employee communication. It will be essential for students, researchers, and industry practitioners in employee communication, organizational communication, business and management, leadership communication, and public relations.
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Autorenporträt
Soojin Kim is an Associate Professor and Program Director in the School of the Arts and Media, University of New South Wales (UNSW), Australia. Her research seeks to find connections between public/stakeholder insights and organizations' optional strategies for facilitating meaningful engagement and collaboration. She has published in peer-reviewed journals, including Public Relations Review, Communication Research, Journal of Business Research, International Journal of Communication, and International Journal of Strategic Communication. Patrice M. Buzzanell is a Distinguished Professor in the Department of Communication at the University of South Florida, USA. Her primary research areas are organizational communication, career, work-life, resilience, feminist/gender organizing, and design. She has been honored with the Purdue Provost Mentorship Award and Distinguished Professorship, as well as ICA's B. Aubrey Fisher Mentorship Award. Alessandra Mazzei is a Professor of Management at IULM University, Milan, Italy. She has been awarded with several scientific prizes and published several books and articles in journals such as International Journal of Strategic Communication, Corporate Communications: An International Journal, Business Ethics Quarterly, and Journal of Business Research. Her research interests focus on internal communication and employee engagement, organizational voice and silence, whistleblowing, and internal crisis communication. Jeong-Nam Kim is a communication theorist. He is known for his theory, Situational Theory of Problem Solving (STOPS), and is the founder and leader of the DaLI (Debiasing and Lay Informatics) laboratory, which aims to tackle some of the most pressing information problems of our time such as pseudo-information, public biases, and failing information markets.
Inhaltsangabe
Foreword 1. Introduction to the Routledge Handbook of Employee Communication and Organizational Processes Part I. Theoretical Frameworks 2. Public Relations Research on Employee Communication 3. Organizational Communication Research on Employee Communication Part II. Employee Communication as Complex Phenomena 4. Boundary-Spanning Behavior and its Implications for Employee Communication 5. Employee Social Media Literacy to Promote Employee Communication Behaviors for Sensemaking and Sensegiving Countering Crisis Misinformation 6. Employee Voice 7. Creativity and Creative Processes in Organizations: A Network Perspective 8. Scouting and Vocalizing in Workplace: A Theoretical Approach to Address Quiet Quitting while Promoting Scouting Behavior 9. Employee Silence 10. Understanding Employee Dissent in Relations to Organizational Processes 11. Bedroom and Boardroom: Workplace Romance and Organizational Gossip 12. Organizational Secrecy 13. Employee Communication and Secrecy Breaches 14. Employee Whistleblowing Part III. Employee Communication and Organizational Process 15. Causes, Contexts, and Consequences of Employee Communication 16. Enacting Ethics beyond Institutionalization: Creating Ethical Culture, Leadership and Employee Communication 17. Corporate Heritage for Employee Communication: Investing in History to Share the Future 18. Employee Communication and Organizing in Not-for-Profits 19. Employee Communication: Resources, Behavior, Enablement 20. Coworkership and Engagement: Towards a Communication-Centered Pespective 21. Leadership Communication: A Multidisciplinary Review of Theoretical Approaches, Applications, and Emerging Opportunities 22. Employee Communication and Organizational Environment 23. Employee Appreciation - A Communication Perspective 24. Care, Justice, and Resilience: Designing Positive Employee Communication from Organizational Communication Perspectives 25. Employee Communication and Well-being 26. Organizational Listening by Employers and Employees: The Communication 'Glue' for Organizational Success 27. Employees' Lived Experiences and Co-creational Employee Engagement Approach Part IV. Emerging Trends in Research on Employee Communication 28. Connection, or Communicating the Place and Purpose of Work on Social Media 29. Navigating Employee Communication During Times of Backlash: An Affordance Perspective on Online Organizing 30. Tracing the History of Organizational Representatives' Communication Competence 31. Challenges for Global and International Employee Communication 32. Hybrid Work Context and Leadership Communication 33. Employee Activism for Social Impacts: The Strategic Management and Relational Approach 34. From Employee Engagement to Worker Voice: Communicative Dilemmas in Labor and Supply Chains in the Global South 35. Belonging at Work 36. A Multinational Company with Foreign Employees 37. Internal Corporate Social Responsibility: A Communication Perspective on CSR for Employees 38. The Role of Internal Communication in Predicting Remote Employee Engagement in a Crisis: An Expanded Framework of Remote Internal Crisis Communication (RICC) 39. When Employee Communication Behavior Triggers Organizational Crisis: Strategic Thinking about Internal Crisis Communication (ICC) in Public Relations 40. Pandemic and Employee Communication: Unprecedented Changes in Employee Communication and Organizational Processes 41. Ai, Chatbots, and Employee Communication 42. Conclusion Index
Foreword 1. Introduction to the Routledge Handbook of Employee Communication and Organizational Processes Part I. Theoretical Frameworks 2. Public Relations Research on Employee Communication 3. Organizational Communication Research on Employee Communication Part II. Employee Communication as Complex Phenomena 4. Boundary-Spanning Behavior and its Implications for Employee Communication 5. Employee Social Media Literacy to Promote Employee Communication Behaviors for Sensemaking and Sensegiving Countering Crisis Misinformation 6. Employee Voice 7. Creativity and Creative Processes in Organizations: A Network Perspective 8. Scouting and Vocalizing in Workplace: A Theoretical Approach to Address Quiet Quitting while Promoting Scouting Behavior 9. Employee Silence 10. Understanding Employee Dissent in Relations to Organizational Processes 11. Bedroom and Boardroom: Workplace Romance and Organizational Gossip 12. Organizational Secrecy 13. Employee Communication and Secrecy Breaches 14. Employee Whistleblowing Part III. Employee Communication and Organizational Process 15. Causes, Contexts, and Consequences of Employee Communication 16. Enacting Ethics beyond Institutionalization: Creating Ethical Culture, Leadership and Employee Communication 17. Corporate Heritage for Employee Communication: Investing in History to Share the Future 18. Employee Communication and Organizing in Not-for-Profits 19. Employee Communication: Resources, Behavior, Enablement 20. Coworkership and Engagement: Towards a Communication-Centered Pespective 21. Leadership Communication: A Multidisciplinary Review of Theoretical Approaches, Applications, and Emerging Opportunities 22. Employee Communication and Organizational Environment 23. Employee Appreciation - A Communication Perspective 24. Care, Justice, and Resilience: Designing Positive Employee Communication from Organizational Communication Perspectives 25. Employee Communication and Well-being 26. Organizational Listening by Employers and Employees: The Communication 'Glue' for Organizational Success 27. Employees' Lived Experiences and Co-creational Employee Engagement Approach Part IV. Emerging Trends in Research on Employee Communication 28. Connection, or Communicating the Place and Purpose of Work on Social Media 29. Navigating Employee Communication During Times of Backlash: An Affordance Perspective on Online Organizing 30. Tracing the History of Organizational Representatives' Communication Competence 31. Challenges for Global and International Employee Communication 32. Hybrid Work Context and Leadership Communication 33. Employee Activism for Social Impacts: The Strategic Management and Relational Approach 34. From Employee Engagement to Worker Voice: Communicative Dilemmas in Labor and Supply Chains in the Global South 35. Belonging at Work 36. A Multinational Company with Foreign Employees 37. Internal Corporate Social Responsibility: A Communication Perspective on CSR for Employees 38. The Role of Internal Communication in Predicting Remote Employee Engagement in a Crisis: An Expanded Framework of Remote Internal Crisis Communication (RICC) 39. When Employee Communication Behavior Triggers Organizational Crisis: Strategic Thinking about Internal Crisis Communication (ICC) in Public Relations 40. Pandemic and Employee Communication: Unprecedented Changes in Employee Communication and Organizational Processes 41. Ai, Chatbots, and Employee Communication 42. Conclusion Index
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