The Department Prism Approach: The Performance Prism and Performance Evaluation (eBook, PDF)
Versandkostenfrei!
Sofort per Download lieferbar
Statt: 44,99 €**
34,99 €
inkl. MwSt. und vom Verlag festgesetzt.
**Preis der gedruckten Ausgabe (Broschiertes Buch)
Alle Infos zum eBook verschenkenWeitere Ausgaben:
PAYBACK Punkte
0 °P sammeln!
**Preis der gedruckten Ausgabe (Broschiertes Buch)
The world of today forces companies to rigorously concentrate on key terms like 'customer satisfaction', 'performance boosting' and 'performance measurement'. A famous tool for that was developed by Kaplan & Norton who introduced the balanced scorecard. But, Kaplan & Norton mainly concentrate on two stakeholders - the customer and the shareholder. As Neely, Adams and Kennerley (2002) claim, this is not far-reaching enough. A company must consider more stakeholders (e.g. the supplier, the employee and further more) as their approach of the performance prism explains. But, Neely and his colleagu...
The world of today forces companies to rigorously concentrate on key terms like 'customer satisfaction', 'performance boosting' and 'performance measurement'. A famous tool for that was developed by Kaplan & Norton who introduced the balanced scorecard. But, Kaplan & Norton mainly concentrate on two stakeholders - the customer and the shareholder. As Neely, Adams and Kennerley (2002) claim, this is not far-reaching enough. A company must consider more stakeholders (e.g. the supplier, the employee and further more) as their approach of the performance prism explains. But, Neely and his colleagues did not explain in detail how to apply their performance prism to the departmental level, and how to connect it to a remuneration system. Here, the actual book gives brand-new ideas and tools for a consistent application of the developed framework to the departmental level. This book concentrates especially on the stakeholder approach of Neely, Adams and Kennerley which will be improved by the 'stakeholder matrix', and connected by the development of the 'multidimensional performance appraisal table' to performance evaluation. This is the second book of Erik Wödl regarding performance measurement.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.
Andere Kunden interessierten sich für
