Steven Shaw
eBook, ePUB

The Art of PASS FAIL - Overcoming Objections and Customer Management (eBook, ePUB)

How to Persuade Others and Maximize Your Life

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Pass Fail - Overcoming Objections and Customer Management.In today's fast pace, no nonsense, customer centric world, success or failure has only one measurement which is 100% or PASSING. There is no middle ground! Any grade, score, mark, rating or dimension less than perfect is considered a failure in the eyes of your boss and the ever-demanding consumer. This model is true in all areas of sales and customer approval.Sell a product = PASS.Lose a sale = FAIL. Diffuse and KEEP a customer = PASSEscalate the situation = FAILThe author, Steven E. Shaw has personally traveled millions of miles with ...

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