Talking Them Through: Crisis Communications with the Emotionally Disturbed and Mentally Ill (eBook, ePUB)
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Drawing on extensive experience with unstable, violent, intoxicated and mentally ill people, former Corrections Sergeant Rory Miller delivers a street-level guide to building rapport, taking command and avoiding force.An altered state of consciousness can be caused by many things-- drugs in the system, brain chemistry, or simple fear, anger or stress. In this short volume, Miller provides a concise guide to staying safe, reading the situation, reading the person and making a connection. An experienced corrections officer, the author is realistic enough to note that talking doesn't work every t...
Drawing on extensive experience with unstable, violent, intoxicated and mentally ill people, former Corrections Sergeant Rory Miller delivers a street-level guide to building rapport, taking command and avoiding force.
An altered state of consciousness can be caused by many things-- drugs in the system, brain chemistry, or simple fear, anger or stress. In this short volume, Miller provides a concise guide to staying safe, reading the situation, reading the person and making a connection. An experienced corrections officer, the author is realistic enough to note that talking doesn't work every time. But his tips will give you the edge that might prevent injury.
An altered state of consciousness can be caused by many things-- drugs in the system, brain chemistry, or simple fear, anger or stress. In this short volume, Miller provides a concise guide to staying safe, reading the situation, reading the person and making a connection. An experienced corrections officer, the author is realistic enough to note that talking doesn't work every time. But his tips will give you the edge that might prevent injury.
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