Grant S. Lange
eBook, ePUB

Selling Outsourcing Services in the Digital Age (eBook, ePUB)

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Go Digital or Go HomeAs the great boxer Mike Tyson said, "Everyone has a plan until they get punched in the mouth." In the context of a legacy outsourcing agreement, that punch has come in the form of robotic process automation and artificial intelligence. Make no mistake about it, we are experiencing the fastest technological evolution in history, and the outsourcing industry is leading the charge.To succeed in the digital outsourcing age, service providers will have to transform their pricing, staffing, and delivery models, and the legacy outsourcing agreement must follow suit. Selling Outso...

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