Marina Majorova
eBook, ePUB

Scenarii konfliktov: Kak bez nervov ulazhivat' spory i problemy na rabote i v zhizni (eBook, ePUB)

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Conflict can become a powerful engine for developing relationships and moving them to a new level of trust, understanding and acceptance, or it can destroy a fragile communication bridge. Not everyone understands that the process of conflict development is 100% controllable and depends on the behavior of the participants involved in it. The author of the book says that one should perceive the conflict as a scenario in which there are characters and a plot. Using the author's methodology, you will learn how to manage conflicts and create your own relationship scenarios. The author's methodology...

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