Lisa Tschauner
eBook, ePUB

Rule of Thumb: A Guide to Customer Service and Business Relationships (eBook, ePUB)

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In today's business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good service can be a business owner's greatest asset if it is properly implemented, practiced on a regular basis, and customized to meet the needs and wants of customers. The good relationships entrepreneurs have with customers will be essential to growing their businesses and evolving to the next level.This book is designed as a tool for the small business owner. Through identifying customers, their needs and wants, successful communication strategies, ...

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