eBook, ePUB

Reference and Information Services (eBook, ePUB)

An Introduction

Redaktion: Wong, Melissa A.; Saunders, Laura
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Written as a textbook for LIS students taking reference courses, this fully updated and revised seventh edition of Reference and Information Services: An Introduction also serves as a helpful handbook for practitioners to refamiliarize themselves with particular types and formats of sources and to refresh their knowledge on specific service topics. The first section grounds the rest of the textbook with an overview of the foundations of reference and an introduction to the theories, values, and standards that guide reference service. The second section provides an overview of reference service...