Robert Ewy, Henry Gmitro (Hank) A.

eBook, PDF

Process Management in Education (eBook, PDF)

How to Design, Measure, Deploy, and Improve Educational Processes

Beschreibung

Managing processes is not just one of the keys to educational improvement, but the key. Applying the concepts, guidelines, and practices related to process management as described in this book would create the kind of school district the Department of Education policy goals are rightfully determined to achieve. Ultimately, success or failure in school districts is about managing processes, it has always been about managing processes, and it always will be about managing processes. The purpose of this book is to help you understand that reality and give you the tools to act on that understanding. The book is organized into two sections. The first section is devoted to introducing the concepts of process management and providing examples of how those concepts are used to design, measure, deploy, and improve processes. The second section is devoted to examples of process flow charts. Flow charting processes is one of the most valuable activities a process manager can facilitate. Our intent is to give the process manager a head start in designing flow charts for district level processes. The flow chart examples are not provided as the best possible way to design processes, but as examples of what thoughtful professional educators and support staff can create when given the task of designing a process.

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Autor

Robert W. Ewy is currently a consultant in strategic planning, continuous improvement, and process management, assisting school districts that are serious about creating exceptional learning environments for students and satisfying professional working environments for staff. He was most recently the director of planning and quality programs for Community Consolidated School District 15, in Palatine, Illinois. In this role, he was responsible for all aspects of organizational improvement, from the classroom to the boardroom. Robert introduced the Baldrige Criteria to the district and trained board members, all administrators, the professional teaching staff, and support staff in the principles and practices of continuous improvement. Robert was also responsible for all strategic planning activities and for the development and management of assessment processes and the district education data warehouse. He was the primary author of two state and two national Baldrige applications. The second state application won the highest recognition from the Lincoln Foundation for Performance Excellence and the second national Baldrige application resulted in the 2003 Baldrige Award for District 15, the only educational organization to win the award that year and one of five school districts in the nation to ever win the award. Prior to his District 15 experience, Robert worked for the Mid-Continent Research for Education and Learning (McREL) in Aurora, Colorado, as a senior associate. During his time there, McREL developed a national reputation for developing practical materials for all segments of education that bridged gaps between educational research and practice. Robert was also a supervisor of three statewide school improvement projects for the Colorado Department of Education, a federal programs coordinator for a sevenschool district cooperative, and a high school social science teacher. As a consultant, he most often works with senior leaders to develop or refine strategic plans, deploy plans, align organizational systems, develop process management and improvement methodology, develop assessment metrics, build district-level scorecards, and apply continuous process improvement principles and practices. Robert has been an Illinois Lincoln Foundation examiner, a senior examiner, and an application judge. He is currently on the board of directors, is the lead judge, and trains examiners for the Louisiana Quality Foundation. He has coauthored a book published by ASQ Quality Press titled Charting Your Course: Lessons Learned During the Journey Toward Performance Excellence and authored Stakeholder-Driven Strategic Planning in Education: A Practical Guide for Developing and Deploying Successful Long-Range Plans, both of which have been ASQ best sellers. He has written or contributed to articles about data warehousing and analysis and the principles and practices of continuous improvement.

Produktdetails

• Verlag: ASQ Quality Press
• Seitenzahl: 121
• Erscheinungstermin: 9. Januar 2009
• Spanisch
• ISBN-13: 9781636940748
• Artikelnr.: 66973438