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Operations strategy and context (eBook, PDF)

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Operations strategy is an important area of practice and research. Since the seminal manufacturing strategy articles of Skinner (1969, 1974) and the books by Hayes & Wheelwright (1984) and Hill (1989), the number of papers, articles and books on the topic has grown exponentially and led to significant theoretical progress. In the process, manufacturing was taken out of its isolation. Today we rather use the term operations to include supply chain management, quasi-manufacturing services, e-business, service operations and the links between manufacturing and other functions, such as new product...

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