Mastering Voice Interfaces (eBook, PDF)

Mastering Voice Interfaces (eBook, PDF)

Creating Great Voice Apps for Real Users

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We live in a golden age of voice technology. Advances in automatic speech recognition (ASR), natural language processing (NLP) and other technologies have made it extremely viable for people to be talking to machines and getting reasonable answers. Platforms like Amazon Alexa and Google Home, and the associated tools, have made it so anyone can build a voice app, and this is excellent. What we have seen though is that it's fairly easy to build a voice app, but still remarkably difficult to build a great app, one that gets the user what they need, and hopefully the user comes back for more. In ...

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