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Managing in Uncertainty (eBook, PDF)

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Management is to a large degree to cope with uncertainty. This is in the IMP perspective taking a very special meaning compared to the traditional market perspective where uncertainty is related to either market complexity or market dynamics. Instead, based on the assumption that interaction is the substance of business world the uncertainty is considered to be related to the development of business relationships. Traditional view of the market conceives "e;relationships as an exception to the norm"e; thus, within such perspective, companies and managers are assumed to use business rel...

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