William Wan
eBook, ePUB

Making Kindness our Business (eBook, ePUB)

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This handy volume brings together 20 essays on the practice of kindness in the workplace - and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.Chapters include: Kindness is good for business Your daily job can make a difference to others Happiness at work is not a lost cause Lead with kindness - you will get better results Humanising the modern workplace Can excellent customer service exist without kindness? Building a more diverse and inclusive workforce Mental health in the new workplace normalEach essay is supplemented by a l...

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