Making Better Decisions Using Systems Thinking (eBook, PDF)

Making Better Decisions Using Systems Thinking (eBook, PDF)

How to stop firefighting, deal with root causes and deliver permanent solutions

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This book shows how to understand systems in order to make smarter decisions. It offers managers intervention techniques that enable them to solve the core problem instead of wasting time constantly fighting the symptoms.The most obvious part of any problem is the pain it causes. The desire to end the pain and find a solution, any solution, which will make it go away now is usually so great that it blinds managers to the underlying systemic cause of the problem. The result is that we "solve" the problem today and then it comes back again tomorrow or next week, again and again. We are only addr...

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