Raghav Pillai
eBook, ePUB

Leveraging Social Word of Mouth (eBook, ePUB)

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"Leveraging Social Word of Mouth" examines the impact of social Word of Mouth (sWOM) and provides guidance on harnessing its growing power. Our goal is to integrate industry best practices and academic research to give brands a voice, inspire engagement, encourage consumers to #share, and ensure compliance with industry and state guidelines. We offer insights into creating social media content that fosters compliance and drives positive sWOM. Each chapter focuses on key areas of sWOM, providing a comprehensive understanding of the topic and practical strategies to mobilize positive word of mou...

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