Lean Leadership for Healthcare (eBook, PDF)

Approaches to Lean Transformation

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The second edition of this Shingo Prize-winning book builds and expands on the first edition. When originally published over ten years ago, there was a need to understand how to lead process and cultural transformation within the healthcare industry. The perfect storm of rising costs, decreasing reimbursements, substandard quality, a shortage of resources, and a new run of better technology and electronic health systems requires leadership to navigate in a different environment.Since the original book, lean improvements have been made to the governance of process and quality improvement progra...

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