IT Service Management from Hell (eBook, PDF)

IT Service Management from Hell (eBook, PDF)

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This book was written by authors under the influence of Irony. Irony, or 'I' as it known, was first popularised in the sixteen century when Raleigh imported it to the Elizabethan court. The damage 'I' could cause led to its use being prohibited, and users went underground, or were weaned of its influence by using Sarcasm as a substitute (Sarcasm has greater initial effect, but wears off more quickly). It is widely believed that Noel Coward wrote under the influence of 'I' and in the sixties and seventies large numbers of people once more became addicted, when its use was immortalised by bands ...

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