Josephat Mwebi
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Information and Communications Technology and Operational Efficiency in Supermarkets in Nairobi (eBook, PDF)

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Thesis (M.A.) from the year 2013 in the subject Business economics - Miscellaneous, grade: 87% (1st), University of Nairobi (Management Science), course: Operations Management, language: English, abstract: The aim of this research was to find out the role of various ICT applications in the improvement of operational efficiency for supermarkets in Nairobi. It aimed to answer the questions of ICT applications that are adopted by supermarkets in Nairobi and the relationship between the level of adoption of these applications and operational efficiency that was attained. A sample of 58 supermarket...

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