Andrea Naef
eBook, ePUB

If You Want Them to Listen, Talk Their Language (eBook, ePUB)

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Every conversation ignites change - make it a positive and conscious one. In order to be an effective leader, team member, parent or partner, it is crucial to go beyond simply being heard and instead motivate others to truly listen and understand. It is important to recognise that each individual is unique, with their own motivations, needs, and triggers for conflict. Therefore, it is essential to tailor your communication to each person in order to avoid miscommunication, mismanagement, and conflict.This book not only introduces the concepts of the Process Communication Model® but also provi...

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