Robert Bacal
eBook, ePUB

If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As A Cucumber. (eBook, ePUB)

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If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.Quickly, answer these questions to see if this book is for you:* Do you deal with angry, frustrated or angry customers once a month or more?* Do you get angry, stressed or fed up as a result of your customers?* Have you ever said, after dealing with a customers, "I SHOULD have said..."* Do you find yourself thinking about a difficult customer AFTER that person is gone, or later in the day?* Would your job be more enjoyable if only the customers weren't so demanding, aggressive, or unpleas...

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