Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance (eBook, ePUB)
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Our whole life is riddled with conflicts. They are usually avoided, but George Colriser, a management psychologist, consultant and former negotiator, believes that conflict cannot be turned away. Only after passing through it, one can resolve difficult situations that arise in business and private life. In Kolreather's terminology, "to be held hostage" means to feel trapped, to feel powerless and helpless. And in this case, you can successfully use the proven methods used in dealing with hostage-takers. To resolve the conflict, the problem should not be hidden - it must be identified and caref...
Our whole life is riddled with conflicts. They are usually avoided, but George Colriser, a management psychologist, consultant and former negotiator, believes that conflict cannot be turned away. Only after passing through it, one can resolve difficult situations that arise in business and private life. In Kolreather's terminology, "to be held hostage" means to feel trapped, to feel powerless and helpless. And in this case, you can successfully use the proven methods used in dealing with hostage-takers. To resolve the conflict, the problem should not be hidden - it must be identified and carefully studied. You should never think like a hostage and accept the fate of the victim. It is necessary to seize the enormous opportunities inherent in the dialogue and cooperate based on the principle of reciprocity.
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