Hospitality Management Practices (eBook, ePUB)
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Hospitality Management Practices offers a comprehensive overview of the principles, strategies, and skills required to excel in the hotel and hospitality industry. Designed for students and aspiring professionals, this book provides a detailed introduction to the core aspects of hotel management, including food and beverage services, front office operations, sales and marketing, accounting, and guest relations. The book emphasizes the importance of delivering quality service, maintaining customer satisfaction, and meeting operational and strategic goals. It explores how hotels combine core ser...
Hospitality Management Practices offers a comprehensive overview of the principles, strategies, and skills required to excel in the hotel and hospitality industry. Designed for students and aspiring professionals, this book provides a detailed introduction to the core aspects of hotel management, including food and beverage services, front office operations, sales and marketing, accounting, and guest relations. The book emphasizes the importance of delivering quality service, maintaining customer satisfaction, and meeting operational and strategic goals. It explores how hotels combine core services like lodging, dining, and event planning with additional amenities such as fitness and conference facilities to enhance guest experiences and increase revenue. With a strong focus on service reliability, quality, and customer orientation, this resource equips readers with the tools to create innovative solutions, improve operational efficiency, and meet the growing demands of a competitive global market.
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