Helping Library Users with Legal Questions (eBook, PDF)

Practical Advice for Research, Programming, and Outreach

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Learn how to assist library patrons, including self-represented litigants, through legal research instruction, programming, and outreach. According to the National Center for State Courts, in 76 percent of civil cases in the United States at least one of the parties represents themself. As more people represent themselves in court, more are coming to the library to seek answers to legal questions. Do you ever feel panicked when someone asks you a legal reference question? Are you are not sure where to look for information or how much information you can provide? What can libraries do to assist...