
Healthcare Insights (eBook, PDF)
The Voice of the Consumer, the Provider, and the Work Design Strategist
Redaktion: Pazell, Sara; Boylan, Jo
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This book shares insights about "success" and "failure" in healthcare services. It explains the perspectives and actions that are taken by the consumer to construct their version of health and discusses the design of effective healthcare systems with sound decision-making models or environmental supports, inspiring positive changes.
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