Graceful Gains: The Art of Getting What You Deserve-Nicely (eBook, ePUB)
Polite Power Moves and Word-Perfect Scripts for Refunds, Upgrades, and Resolutions
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You don't need to be loud to get results. Graceful Gains teaches you how to reclaim your time, money, and peace of mind with diplomacy and charm-no drama required. From airline mix-ups to online order mishaps, this book gives you ready-to-use scripts that help you speak up effectively while staying calm, kind, and respected. Whether you're navigating a billing error or an overbooked hotel, Graceful Gains empowers you to advocate for yourself with class and confidence. It's not about being pushy-it's about being prepared, persuasive, and polite. Turn every frustrating experience into a win-win ...
You don't need to be loud to get results. Graceful Gains teaches you how to reclaim your time, money, and peace of mind with diplomacy and charm-no drama required. From airline mix-ups to online order mishaps, this book gives you ready-to-use scripts that help you speak up effectively while staying calm, kind, and respected. Whether you're navigating a billing error or an overbooked hotel, Graceful Gains empowers you to advocate for yourself with class and confidence. It's not about being pushy-it's about being prepared, persuasive, and polite. Turn every frustrating experience into a win-win outcome-and walk away feeling proud, not petty.
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