Essentials of Shared Services (eBook, PDF)
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What works, why it works, and how to evaluate a shared servicesprogram Shared services, a form of "internal outsourcing," enablescorporations to achieve economies of scale by creating a separateentity within the company to perform specific internal services,such as payroll, accounts payable, travel and expense processing,etc. Essentials of Shared Services provides a quick, conciseoverview of shared services fundamentals, bringing senior-levelexecutives up to speed so that they make the right decision. BryanBergeron provides a foundation of shared services from ahistorical, economic, technical,...
What works, why it works, and how to evaluate a shared servicesprogram Shared services, a form of "internal outsourcing," enablescorporations to achieve economies of scale by creating a separateentity within the company to perform specific internal services,such as payroll, accounts payable, travel and expense processing,etc. Essentials of Shared Services provides a quick, conciseoverview of shared services fundamentals, bringing senior-levelexecutives up to speed so that they make the right decision. BryanBergeron provides a foundation of shared services from ahistorical, economic, technical, and customer perspective, showinghow shared services can impact a corporation's bottom line, bothlong and short term. He delivers specific recommendations that canbe used to establish and manage a shared services effort andincludes a variety of examples of programs that work and those thatdo not.
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